Senior Insurance Claims Adjuster
3300 Patton Way Bakersfield, CA 93308 US
Job Description
Key Staffing is excited to share that we are looking to hire a Senior Claims Adjuster for a wonderful opportunity in Bakersfield, Ca!
Job Summary: As a Senior Claims Adjuster in a hybrid role, you will oversee the end-to-end management of insurance claims. Leveraging your expertise in claims handling and policy interpretation, you will investigate, assess, and resolve claims with accuracy and efficiency. Your primary focus will be delivering exceptional customer service to policyholders, adjusters, claimants, and other stakeholders while ensuring adherence to company policies and regulatory standards.
Job Duties:
- Claim Processing: Review and verify documentation submitted by internal departments for completed or required work, ensuring all necessary information is accurate and complete.
- Damage Evaluation: Assess claim-related damages or losses using industry standards, company guidelines, and established methodologies to determine fair and accurate invoicing and scope of work.
- Negotiation and Settlement: Communicate and negotiate settlement terms with claimants or their representatives, reaching fair agreements within authorized limits through effective negotiation strategies.
- Documentation and Reporting: Accurately maintain detailed records of claim activities, correspondence, and settlement agreements within the company's claims management system, ensuring completeness and compliance with regulatory standards.
- Property Restoration Project Sales: Manage and oversee sales processes for property restoration projects.
- Customer Service: Deliver professional, responsive, and empathetic support to policyholders, adjusters, and other stakeholders throughout the claims process by addressing inquiries, providing updates, and offering guidance.
- Collaboration: Work closely with internal departments to streamline claims resolution, mitigate risks, and maintain consistency in claims handling practices.
Qualifications:
- Bachelor's degree in business, finance, insurance, or a related field.
- Minimum of 8 years in insurance claims adjusting and large loss management, with proven expertise in handling property, casualty, or other relevant insurance lines.
- Strong communication, negotiation, and problem-solving skills, with a customer-centric approach to service excellence.
- Advanced proficiency in Xactimate and experience with claims management software, with the ability to work efficiently across multiple systems.
- Certifications: Industry certifications such as Xactimate Certified, AIC, CPCU, IICRC, or equivalent
Working Conditions:
- Hybrid optional with company vehicle provided.
- Standard office hours with occasional flexibility based on workload demands.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We participate in E-Verify.
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