Population Health Coordinator

Location: Visalia, CA
Pay: $20.50 per hour (DOE)
Schedule: Monday – Friday | Full-Time
Employment Type: Temp-to-Hire

Position Summary

Key Staffing is currently recruiting for a Population Health Coordinator to join a growing healthcare organization in Visalia, CA. This position serves as a key liaison between healthcare providers, patients, and internal departments to support quality improvement initiatives, preventative care programs, and population health goals.

The ideal candidate will have experience in a healthcare environment, excellent communication skills, and a passion for improving patient outcomes through education, coordination, and outreach.

Essential Responsibilities

• Serve as the primary point of contact between healthcare providers and the Quality & Risk department.
• Support quality improvement initiatives, including HEDIS and Medicare Stars programs.
• Coordinate patient outreach through inbound and outbound phone calls.
• Assist with scheduling appointments and preventative screenings.
• Review medical records and documentation to identify and close gaps in patient care.
• Educate patients and provider office staff on quality initiatives and preventative care measures.
• Review and process provider documentation to support quality compliance.
• Coordinate and participate in community health fairs and outreach events.
• Develop and manage member outreach campaigns to improve healthcare outcomes.
• Monitor, track, and report quality metrics and department performance.
• Identify trends and recommend opportunities for process improvements.
• Maintain accurate records and documentation within electronic medical record (EMR) systems.
• Create and maintain department workflows and administrative processes.
• Collaborate with internal departments and external healthcare partners to achieve organizational goals.
• Provide administrative support and cross-functional assistance as needed.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED required.
• Certified Medical Assistant (CMA) preferred, or 3–5 years of healthcare-related experience.
• Previous experience in managed care, IPA, population health, care coordination, or quality improvement is highly preferred.
• CPR Certification preferred.
• Valid California Driver's License with reliable transportation.
• Proficient with Microsoft Office and electronic medical record (EMR) systems.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple projects while meeting deadlines.

Desired Skills

• Healthcare quality improvement
• Population health management
• HEDIS and Medicare Stars knowledge
• Medical record review
• Patient outreach and engagement
• Provider relations
• Data tracking and reporting
• Problem-solving and critical thinking
• Administrative coordination
• Team collaboration
• Customer service
• Time management
• Adaptability in a fast-paced healthcare environment

Work Environment

• Primarily office-based with occasional travel to provider offices and community outreach events.
• Regular sitting, standing, walking, and computer work throughout the day.
• Ability to lift up to 10 pounds as needed.

Commitment to Diversity: As an equal opportunity employer committed to meeting the 

needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse 

staff, reflective of our community, is an integral and welcome part of a successful and ethical 

business. We hire local talent at all levels regardless of race, color, religion, age, national origin, 

gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms 

both within our company and across interactions with clients, candidates, and partners.