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Job Title: Eligibility Clerk
Location: Visalia, CA
Pay Rate: $23.31/hour
Employment Type: Full-Time | Monday – Friday

Position Summary:

We are seeking a detail-oriented Eligibility Clerk to support application processing and determine program eligibility. This role involves reviewing documentation, verifying information, and ensuring compliance with program guidelines. The ideal candidate is organized, analytical, and committed to providing excellent customer service in a fast-paced environment.

Company Overview:

Key Staffing partners with reputable organizations to connect qualified candidates with meaningful career opportunities. We pride ourselves on professionalism, efficiency, and delivering high-quality service to both clients and candidates. Our team values integrity, communication, and a strong work ethic in everything we do.

Performance Objectives:

• Review and process applications for program eligibility
• Verify income, assets, and household information
• Maintain accurate and confidential records
• Ensure compliance with all program regulations and guidelines
• Conduct annual and interim recertifications
• Calculate eligibility and participant portions based on verified data
• Communicate with applicants regarding application status and requirements
• Provide administrative support and maintain organized files
• Collaborate with team members to ensure efficient workflow

Key Competencies:

• Strong attention to detail and accuracy
• Ability to manage multiple tasks and deadlines
• Analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to handle confidential information with discretion
• Proficiency in Microsoft Office and data entry systems

Education & Experience Requirements:

• Associate degree or equivalent work experience preferred
• 1+ year of administrative, clerical, or eligibility-related experience preferred
• Experience in compliance, housing programs, or social services is a plus
• Strong computer and data entry skills required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Commitment to Diversity:

As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.